CV créé le :
02/08/2023
CV modifié le :
10/10/2023
Dernière connexion :
03/11/2023
Coordonnées
******
*******
Adresse :
** *** ** ******
Aube (61270)
Email :
******.*******@*****.***
Port. :
************
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Professional experience, Sénior
Référence : 850770
Expériences Professionnelles
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janv. 2022
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today Site General Manager
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HPVA Hospitality L'Indre-Berry - France
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3 F&B outlets, fitness, swimming pool, business center, meeting rooms, Spa Sothys 1 500
m2, Golf 18 holes
Reference: Harold Pradoura, CEO
* New Business segmentation: ADR: + 10 pts
* Renovation initiative/ project
* Commercial transformation
* Opening new restaurant concept
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janv. 2020
janv. 2022
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General Manager
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Resort Center Parcs Les Bois-Francs Pierre & Vacances Normandy - France
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Reference: David MERAFINA, Director Human Resources France
* 940 keys: cottages & 1 hotel rebranded: vacancies from 2 to 8 pax: full capacity of 4640
beds
* Waterpark: Aqua Mundo : Pool facilities: 5 500 m² - indoor & outdoor Aquatic complex:
capacity of 1500 guests
* Spa: 1300m² - indoor balneotherapy pool - Hammam & Sauna - Cosmetic cabins
* Leisure & F&B dome: 5 F&B outlets + 2 retail stores + games areas
* in & outdoor sport and leisure activities & animal activities
* Golf 9 holes
* Meeting & Convention spaces: 1000m² of meeting rooms + 2800 m² exhibition space. Host
for large MICE business up to 3000 pax.
* Annual revenue: 46 M€
Full management of the Resort: Management of +500 employees & 4 subcontractors
As General Manager: President of the CSE, CHSCT. Management of the unions & local authorities
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janv. 2017
janv. 2020
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Site General Manager Antwerp
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Hotels Grape Hospitality Grape Hospitality Antwerp, Belgium
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215 keys, 3 F&B outlets, fitness, swimming pool, business center, meeting rooms
Reference: Julien MULLIEZ, COO
Laurence CARON: Director Human Resources Europe
* project: new business segmentation: ADR: + 20 pts
* new renovation initiative/ project of 2 hotels
* new commercial transformation in a very competitive market
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janv. 2016
mai 2017
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Project Manager
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Hotel Les Roches Rouges 5-star Perseus Saint Raphael - French Riviera - France
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Les Hotels d'en Haut - Perseus
Opening May 2017
Reference: Eric DARDE, CEO
* follow up construction
* set up standards & legal obligations
* construction & participation: maining guide, budget, hiring process
* immersion, coaching new GM during 2 months
* pré-opening: follow up
* opening: hand over
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janv. 2014
janv. 2016
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Area General Manager
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Hotels Barrière Group Barrière North East Region France Hotel Lille Barrière (Lille)
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Reference: Christine DELOY : CEO General Manager Hotels, Restaurants & Development Barrière
cdeloy@lucienbarriere.com
Andre DECOUTERE : Group Human Resources Manager - adecoutere@lucienbarriere.com
485 keys, 12 F&B outlets, 3 Spa, 1 Balneo, 1 Thermes, 2 Fitness, 3 Convention Centers, 250
staff, 5 GM, 40 M€
- Combined expertise focuses on General leadership management, Sales and Marketing, Development, Consultancy, Revenue and
Distribution, Digital change Project Management
-Conquest of new segments: TO leisure (new segmentation for business hotels) and Set up plan of conquest individual customers and
MICE
-Optimize marketing strategies to coordinate the commercial actions between hotels
- Creation of a new model business for the corporate bookings central reservation service : Barriere reservations department
is under my direct responsibility and management.
-Piloting Up & cross sell projects
-Participation of creation of new packages themes
-Initiator of the centralized loading processes of corporate rate codes & packages
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mai 2011
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Purchasing project
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Company Le Monde
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Lybian African Invest Co
Together, Laico Hotels & Resorts with our partner - Le Monde Company in Beijing - I leaded a
working group to optimize and to rationalize the purchasing for the total small hotel equipment and
investments for our hotels.
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janv. 2011
janv. 2014
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General Manager
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Hotel Ledger Plaza Bangui 5-star Laico Hotels & Resorts Bangui - Central African Republic
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Lybian African Invest Co 160 keys, 7 Suites, 2 Presidential Suites, 3 Restaurants, 4 Bars, Spa, Fitness, Swimming
Pool, Sauna, Hammam, Jacuzzi, Tennis, Convention Center, Business Center, Night-Club, 5
boutiques, 180 staff, 9 Meuro
* Embassy of Qatar: localization in Hotel
* Consulate Kingdom of Belgium
Hotel ledger Plaza Bangui: Hotel opening Juin 25th 2012
Reference: M'Nasri ABDELWAHED, Director Human Resources Group
> Diplomacy: H Consul of the Royal Kingdom of Belgium
-Owns and manages the relationship with the owner
-Directly responsible for the sales and revenue management strategy of the hotel maintaining market competitiveness
and exceptional financial performance and to achieve luxury levels of performance
-Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational
changes as necessary
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janv. 2011
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Pré opening General Manager
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Hotel Ledger Plaza Bangui 5-star Laico Hotels & Resorts Bangui - Central African Republic Lybian African Invest Co Reference
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-Directly responsible for overseeing the renovation process with the Assistance of Laaico Technical services.
-Surveys, reviews and analyzes competition, market trends, customer needs and comments in order to be proactive and adapt with
business intelligence
-Creation of Assistance, pre-opening and Working capital budget in accordance with the ownership company
-Develops, recommends, implements and manages the hotel's annual and long term operations, sales and marketing, capital,
revenue, expense and profit goals to meet / exceed owner and corporate management expectations
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janv. 2010
mars 2011
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General Manager
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Hotel Laico Umubano 4-star Laico Hotels & Resorts Kigali - Rwanda
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Lybian African Invest Co Reference: M'Nasri ABDELWAHED, Director Human Resources Group
120 keys, 1 Restaurant, 1 Restaurant Snack, 1 Bar, Spa, Fitness, Swimming Pool, Sauna,
Hammam, Tennis, Mini Golf, 10 boutiques
- Re-Branding from Novotel to Hotel Laico Umubano
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janv. 2010
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General Manager
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Hotel Grand Regency 5-star Laico Hotels & Resorts Nairobi - Kenya
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Lybian African Invest Co Reference: M'Nasri ABDELWAHED, Director Human Resources Group
177 keys, 3 Restaurants, 1 Coffee Shop, 2 Bars, Spa, Fitness, Swimming Pool, Sauna,
Hammam, Business Centre, Convenience Center
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janv. 2008
déc. 2009
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General Manager and Cluster Recruiting Manager for 3 Hotels
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TUI UK Luxury Mountain Hotels - Group TUI UK Courchevel 1850 - France
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Hotel Le New Solarium 4-star
Hotel des Neiges 5-star
Hotel Les 3 Vallées 5-star
- Leadership: Team & Organizational Development:
* Start-up of a new organization: hire, train and build new team
* Set up a "procedures & best practices" development for 150 staff
- Continuous Performance Improvement:
* Income statement and P&L initiatives: set up disciplinary actions with cost improvements
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janv. 2007
janv. 2008
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General Manager
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Hotel Diva TUI UK Hotels & Altitude - Group TUI UK Tignes - France
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121 keys, 2 Restaurants, 1 Bar, Mini club, Baby club, Hammam, Sauna, Fitness
- Leadership: Team & Organizational Development:
* Follow up of renovation project for 121 rooms, including 4 suites
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janv. 2007
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Hotel Manager
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Mountain Ski Resort Peisey Vallandry 5-star
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Reference: Stéphane Rousseau, Director Human Resources Europe
284 keys, 900 Beds, 2 Restaurants, 1 Bar, 1 Night club, Mini club,
Baby club, 1 Swimming Pool, Spa Nuxe, Hammam, Sauna, Fitness, 200 staff
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janv. 2005
janv. 2007
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Hotel Manager
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Beach Resort Palmiye 5-star
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Reference: Stéphane Rousseau, Director Human Resources Europe
778 keys, 1850 Beds, 4 Restaurants, 3 Bars, 1 Night club, 2 Receptions, Mini club,
Baby club, 4 Swimming Pools, Spa, 2 Hammam, Sauna, Fitness, 450 staff
- Leadership: Team & Organizational Development:
* Mission: re-branding 778 rooms' leisure hotel club to 5-star product
* Achieve highest level of guest satisfaction Group Award in record time of 6 months
- Continuous Performance Improvement:
* Define and implement new global standards: increase quality of product and service
- Change Management:
* Ground-breaking study, develop and implement the use of new purchasing organization world
wide in our group: 10 % decrease of cost and improve quality of product and cost control
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janv. 2004
janv. 2005
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Hotel Manager
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Beach Resort Les Almadies 4-star Synergy: Accor - Club Med Les Almadies, Dakar- Sénégal
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Reference: Stéphane Rousseau, Director Human Resources Europe
500 keys, 1550 Beds, 2 Restaurants, 2 Bars, 1 Night club, Mini club,
2 Swimming Pools, Spa, Sailing Club, Outdoor sport activities, Fitness, 400 staff
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janv. 2001
déc. 2005
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charge of F&B
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EAM
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98 keys, 1 Restaurant, 2 Bars, Thalassa & Spa, 2 Swimming Pools,
Hammam, Sauna, Beach Club, Fitness
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janv. 1999
janv. 2001
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F&B Manager
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Hotel Novotel Coralia and Mercure Blue Beach Accor Saint Gilles les Bains - Réunion Island - France
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229 keys, 3 Restaurants, 3 Bars, 2 Swimming Pools, Beach House
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janv. 1996
janv. 1999
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charge of F&B
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EAM
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127 keys, 2 Restaurants, 1 Bar, 1 Convention Center, Swimming Pool, Golf Course,
Fitness
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Diplômes et formations
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juin 1999
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MBA Hospitality Management
- BAC+4
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IMHI - ESSEC/ Paris & CORNELL University
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sept. 1992
juin 1995
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Hospitality Hotel Management
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Erasmus University , Brussels-Belgium
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sept. 1989
juin 1992
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Marketing Management
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in St. Eligius, Antwerp - Belgium
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sept. 1982
juin 1989
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Secondary studies at Onze-Lieve-Vrouwecollege, Antwerp -Belgium
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Hotel software : Hotix - Opera - Micros
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Compétences linguistiques
Centres d'intérêts
Sailing instructor, travelling, diving, squash, tennis, skiing, wakeboard, French, read, written, spoken
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Important
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CV actualisé il y a plus de 6 mois, certaines informations peuvent ne pas être à jour.
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