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CV créé le : 28/02/2022
CV modifié le : 01/03/2023
Dernière connexion : 01/03/2023
Coordonnées
***** *******

Adresse :
****** ***** *** **** ******
Zurich (8000)
Email : *****.****@*******.***
Port. : ************
Swiss German, NaYve, Confirmé
Référence : 837566
Expériences Professionnelles
juin 2019 nov. 2019 VALET
BUTLER, VALET, HOUSEKEEPING
Working for a UHNW Principal in a formal 6 story villa. Fully staffed
household (23 people) with full security, reporYng to the newly
appointed House Manager. Extremely high standards expected. Taking
care of all Valet and Housekeeping for the villa. Pressing/ washing/
steaming of delicate fabric, packing and tending to guest rooms

avr. 2018 oct. 2018
FARAONE MENELLA
AssisYng the Designer at Faraone Menalla with bookings, running
errands and preparing the Trunk Show. Merchandise of display and
windows for fine craeed and hand-made jewelery. AssisYng customers
and advise with new collecYons from the designer. Dealing with
shipment and insurance to send fine jewelery overseas.

As Sales Advisor for Estee Lauder, compound each perfume for every
client. Answer all client needs and escalaYng to corporate level for specific
requests. Follow the standard of the brand and ensure store is well
presented and organized for customers. Merchandise of windows and
displays. ExecuYng monthly inventory of the stock. Ensure a welcoming
environment and a knowledge about fine perfumery and the brand.

févr. 2017 mars 2018
MANAGEMENT HOSPITALITY|| University Hospital
Daily responsible for 32+ employees for 2 shies each. Planing and
coordinate daily business in the Hospitality secYon from the Hospital.
serving and advise for F&B. Knowledge of hospital hygiene standards.
Gegng trained how to react in live saving situaYons. AssisYng Nurses
and Doctors on the floor.

janv. 2016 avr. 2016 HOUSEKEEPING SUPERVISOR
Chedi Andermap
Reorganize the Housekeeping Tasks. Helping to provide beper service
with staff training and team building. Responsible for the Privat
residences and their owners. Control of the enYre front and back of the
house incl. the SPA area. Responsible for the Schedules of 30+
employees and their shie. Coaching and mentor the stuff to meet the
high standard of the Hotel Brand.

janv. 2014 déc. 2016 Lead
HOUSEKEEPING TEAM LEADER
Lead a unionized work place. Observing the policies of the collecYve
bargaining agreement. Ensure that 280+ rooms daily are serviced in an
efficient manner of Yme. Revise schedules and monitor staffing to
ensure maximum service, quality, efficiency and producYvity. Lead and
mentor room apendants per shie within the framework of a collecYve
bargaining agreement. Partnering with the front office in strategic and
efficient deployment of labor in accordance to the daily turn.

mars 2013 déc. 2014
HOUSEKEEPING TEAM LEADER, PRIVATE VALET || Park Hyap
Working as Private Valet for a Royal Family living in the hotel. Manage
excessive inventory of wardrobes and shoes from the family and
members. Dealing with fine fabrics and high-end material. Packing and
unpacking with short noYce. Organize Dry clean service from outside
companies. Very Strong communicaYon skills with Human Resources,
Front Desk, Sales and MarkeYng MulYtask under very high pressure to
keep client happy.

janv. 2012 juin 2012
HOUSEKEEPING SUPERVISOR || Bellevue Palace
Working alongside with the Swiss Government and the Police
department as this Hotel is hosYng Presidents at State Visits. Working
under high secure standards while Presidents are in the country.
Working close with the execuYve office to meet the needs of the
Presidents arrival. Preparing and checking the Suites of the hotel and
make sure that other hotel rooms meeYng the high standard of the
LHW brand.

janv. 2011 nov. 2012
HOUSEKEEPING SUPERVISOR || Carlton
Opening of a 5 Star Luxury Hotel for the winter season. Train and lead
the housekeeping staff to succeed best of service. MeeYng Yght Yme
frames before the opening of the Hotel. Dealing with UHNW clients
from all over the world. Working alongside with the Valets and Butlers
of the house. Checking rooms/ SPA/ front of house due to the high
standard of the house.

Diplômes et formations
août 2008 août 2011 Diplome - BAC
L`école gouvernante, Interlaken, Suisse

Compétences
for 2 shies each. Planing, react, windows for, craeed and hand-made jewelery. AssisYng, Zurich, Front Desk, Sales
Compétences linguistiques
Anglais
Centres d'intérêts
Art, Cultures
Important
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