Date : 25/01/2012
Minimum Requirements : - Bachelor's degree in Hospitality Management, Business Administration or related field from an accredited college or university, or the international equivalent preferred ; - Ten or more years progressive management experience in a 4 or 5 star hotel with at least five years operational experience in food and beverage, front office and/or housekeeping ; - Knowledge of the principles and processes involved in business and organizational planning, coordination and execution ; - Knowledge of the principles and processes for providing customer and personal services ; - Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work ; - Ability to read, write and speak English clearly and distinctly. Ability to communicate in additional languages is preferred ; - Must be able to accommodate a 4 months on / 2 months off contract schedule ; - All shipboard employees must meet all physical requirements, including the ability to perform the essential functions of the job with or without reasonable accommodation, including the participation in life-saving procedures and drills ; - All applicants must have the ability to obtain required visas. Responsibilities include (but are not limited to) : - Plans, coordinates and controls the operation of the Hotel organization. Directs the function of all Hotel personnel through the management of department heads ; - Ensures the highest level of guest satisfaction by providing quality guest services and amenities within corporate standard ; - Establishes and maintains effective internal communications including regular department head meetings to ensure optimum teamwork and productivity ; - Implements the business and operating budget plans to ensure an on-going basis optimum total guest satisfaction, sales potential and profitability ; - Ensures the security and safety of guests and shipboard employees through established emergency procedures ; - Establishes and maintains a prominent level of visibility and involvement throughout the vessel and in business, social and governmental communities as appropriate ; - Continually encourages teamwork and cooperation between all Hotel shipboard employees and Marine shipboard employees ; - Monitors cash management programs and purchasing practices including inventories and receivables ; - Conducts regular inspections to ensure facilities are kept in optimal condition by full implementation of preventive maintenance programs and judicious planning and management ; - Maintains a high-level of communication with shoreside managers involving various auditing and reporting requirements.
Royal Caribbean International is a global cruise brand with 22 ships currently in service. The line also offers unique cruise tour land packages in Alaska, Canada, Dubai, Europe, and Australia and New Zealand.